OPEN PROGRAMME

Introduction to Telecoms

SKILL LEVEL

Beginner

DURATION

16 hours (placeholder — confirm real duration)

CERTIFICATION

After Completion

LANGUAGE

English

OVERVIEW

A foundational orientation to the telecoms industry for people who are new to the sector: how networks are structured, the major technology generations, and the commercial landscape. Positioned as the entry point before the more technical or business-focused telecoms courses in this catalogue.

IDEAL FOR

  • You're new to the telecoms sector and need an orientation before specialising

  • You work in a telecoms-adjacent role (sales, marketing, ops) and need the technical vocabulary

NOT FOR

  • You already have telecoms industry experience — go straight to 2G to 5G Mobile Technologies

What You’ll Learn

01

Describe the structure of the telecoms industry and its major players

02

Explain basic fixed and mobile network concepts

03

Place 2G through 5G on a technology timeline at a conceptual level

04

Identify the regulatory bodies relevant to telecoms operations

What You’ll Achieve

Leave with clarity, practical tools and a plan for what's next

01

Understand the telecoms industry landscape and value chain

02

Build a foundational technical vocabulary shared across telecoms roles

03

Get oriented across network generations before specialising further

Selected Programme Modules

01

01

01

Lesson 1: Agentic AI as The New Frontier

Lesson 1: Agentic AI as The New Frontier

Lesson 1: Agentic AI as The New Frontier

Understand the fundamentals of agentic AI and how it is reshaping industries, workflows, and workforce roles.

02

02

02

Lesson 2: Building AI Agents

Lesson 2: Building AI Agents

Lesson 2: Building AI Agents

Learn how to design and configure AI agents by integrating LLMs, APIs, and automation logic using n8n.

03

03

03

Lesson 3: Piloting Agentic Workflows

Lesson 3: Piloting Agentic Workflows

Lesson 3: Piloting Agentic Workflows

Prototype and deploy AI agents into real-world workflows to optimise efficiency and deliver measurable results.

04

04

04

Lesson 4: Capstone Project

Lesson 4: Capstone Project

Lesson 4: Capstone Project

Apply your skills to build a fully functional AI agent that addresses a business challenge in your workplace.

Ready to build a mor
e AI-ready workforce?

Ready to build a mor
e AI-ready workforce?

Talk to our team about how this programme fits your needs.

Talk to our team about how this programme fits your needs.