SKILL LEVEL
Intermediate
DURATION
23 hours
CERTIFICATION
After Completion
LANGUAGE
English
OVERVIEW
Design, build, and deploy AI agents that create measurable business impact, not just automate a single task. Aimed at process owners and non-technical teams across operations, HR, marketing, finance, product, and sales, this programme introduces agentic AI concepts and gets hands-on with building and configuring working agents, backed by MBOT accreditation and HRD Corp Focus Area status.
IDEAL FOR
You own a workflow in operations, HR, marketing, finance, product, or sales and want to automate part of it with AI agents
You're a non-technical process owner who needs hands-on building experience, not just theory
You want the credential and funding signals (MBOT, HRD Corp Focus Area) already in place
NOT FOR
You have no workflow ownership or process to apply this to — this is a hands-on, apply-immediately programme
What You’ll Learn
01
Explain how an AI agent differs from a chatbot or a single prompt
02
Design an agent workflow that integrates LLMs, APIs, and automation logic
03
Build and configure a working AI agent in n8n
04
Identify where agentic AI creates genuine business impact versus where it adds complexity
What You’ll Achieve
Leave with clarity, practical tools and a plan for what's next
01
Explain the concept of agentic AI and analyse its impact on industries, workflows, and roles
02
Build and configure AI agents in n8n by integrating LLMs, APIs, and automation logic
03
Present a working agent prototype tied to a real business workflow
Selected Programme Modules